Visit Cooking.com

First, I’d like to thank you for visiting Cooking.com. If you are reading this letter, you are obviously very interested in the company and learning more about us.

Cooking.com was founded in 1998. The company was started by several of us that had worked together at The Disney Store in Glendale, CA. We all enjoyed the business of retail and were excited about the opportunities the internet created. Also, we all had a passion for creating a great company.

How did we pick Cooking? The credit goes to one of our initial investors, idealab! They teamed us up with a cookbook publisher, and we had the perfect blend of cooking and retail knowledge to launch the best cooking website.

A lot has changed with e-commerce from 1998 to today. However, we successfully rode the internet bubble and survived the burst, pleased to have helped millions of customers along the way. Through the years we've maintained the integrity of our company and stayed true to our goals:
Offer a complete assortment of products, including every top brand.
Create a shopping experience that is extremely intuitive and simple.
Provide dependable and affordable delivery --backed up by our own distribution center.
Assist you quickly and efficiently by offering highly responsive customer service.

Company Press
I’m often asked, “Why should I buy my kitchenware from Cooking.com?
I can stop by the mall and find kitchenware products at many local shops”.

I think you’ll choose to shop with us because you’ll find the products you want and information you need at Cooking.com. We listen to our customers every day - adding new items they’ve requested and discontinuing poorly rated products. We continually update and improve our site, our content, our services and the site’s functionality based on the suggestions of our customers. We strive to offer every kitchenware product and all the information about these products and brands for on-line shoppers. It’s a goal that our customers are helping us achieve through their suggestions and comments.

We also offer recipes and feature articles from trusted and reputable sources that we've partnered with over the years including Cooks' Catalogue - the definitive guide to cooking equipment; top magazines including Cooking Light, Food & Wine, Fine Cooking and Taste of Home; and trusted brands such as Nestle, Betty Crocker and Crisco. We offer this content because our customers want recipes!

Our teams in Santa Monica and Ontario California are working hard to meet your needs. And while our competitors may occasionally offer a lower price or a larger number of recipes, we believe we offer the best overall experience - the right combination of service, value and products that you've requested.

I’m also proud of the fact that Cooking.com has been recognized for outstanding customer service and intuitive website design by numerous sources. Click here to read what’s being said about us.

As we continue to evolve our site and company every day to address your needs, your suggestions and comments are always welcome.

Sincerely,
Tracy Randall
Founder and President
Tracy@cooking.com

Contact
1-800-663-8810

Customer Service
Cooking.com
2850 Ocean Park Blvd., Suite 310
Santa Monica, CA 90405

Click here to visit Cooking.com

Professional Review
Cooking is your source for all things kitchen! From bakeware and cookbooks to small appliances and tableware, Cooking.com has it all. Aside from offering just about every cooking gadget imaginable, Cooking.com also offers recipes and menus, buying guides and free newsletters featuring special offers, new products and cooking tips.

1. Cooking.com guarantees your 100% satisfaction with no exceptions whatsoever.

2. At Cooking.com if you are not completely satisfied with your purchase, you may return it for a full refund of the purchase price.

3. Cooking.com allows you track you order at all times.

4. Cooking.com guarantees 100% secure ordering for all of their guests.

Customer Reviews
Springfield, MA - Rick
I am pleased with all the items I've purchased from Cooking.com. The prices are very good, and the quality of the merchandise is excellent.

Little Rock, AR - Katherine
I am very impressed with Cooking.com and their follow up on any help I needed with this purchase-- good job!!!

Detroit, MI - Jennifer
I adore Cooking.com! In fact, my order arrived earlier than I anticipated.